Change Orders/Cancellations
Once an order has been electronically transmitted, it automatically enters the production queue as soon as it is received. We apologize for any inconvenience, but once orders are placed, they are filled, and you are responsible for full payment. Please take special care in checking your order, specifications, and quantities before transmitting files.
Customer Content
We do not prescreen files, confirm authorized use of content, or change or convert artwork prior to printing. It is the sole responsibility of purchaser to review and verify all content before electronic transfer of files.
Artwork
Customers should be aware that with the application of UV coating, printed colors may have a different appearance than usual. This is due to powder and applications associated with the coating.
If you need to convert RGB colors to CMYK colors, consult a graphic designer on the best method. Converting to CMYK colors will help you get as close as possible to the original appearance of the image with the highest quality.
If you have artwork designed in PMS color, we require a special printing service, so contact our customer service for a quote. This color is used often in the graphic arts industry and PMS color charts are commonly used to show a wide range of shades. Finding the perfect match is crucial to ensure the best results.